Creating Passionate Users

Came across this interview with Kathy Sierra while I was surfing around for other stuff.  http://web20show.com/episodes/web20show-ep43-kathy_sierra .  Kathy has some amazing ideas. She introduced this concept of “creating passionate users,” basically how do we help people feel good about their technology skills (or according to Sierra, how you get them to “kick ass”).  She talks […]